Inaugural MassDNA
Learning Community of Practice
Navigating MassHealth & Renewals
October 22nd
11:00am - 12:30pm
We are thrilled to launch the MassDNA Learning Community of Practice and invite you and your network to our very first event on October 22nd from 11:00 AM – 12:30 PM (Virtual).
For our kickoff session, the team from Vinfen will lead an informative training designed specifically for digital navigators across Massachusetts, focusing on essential healthcare access and coverage tools.
What We’ll Cover:
- MassHealth Updates: Latest eligibility rules and application guidelines
- Enrollment & Portal Tips: Best practices for navigating the MassHealth portal and process
- Timely Renewals: Actionable strategies to prevent coverage lapses
- Certified Application Counselors (CACs): An overview of CAC resources and how to collaborate effectively
Whether you are a digital navigator on the frontlines or supporting digital inclusion efforts across the state, this inaugural session will provide practical, high-impact strategies to take back to your community.
Register Here to reserve your spot and receive the Zoom link and calendar invite.
Please feel free to forward this invitation to staff, colleagues, or partner organizations who would benefit!
Thanks for Attending the MA Digital Navigators First Annual Conference
Coming Soon: Digital Navigator Learning Community of Practice, regional convenings, and help plan a fall 2026 Statewide Digital Equity Day!
Sign up for our new Mass Digital Navigators' Alliance newsletter here.
Endorse H.4596, a bill to create a statewide credential for Digital Navigators in Massachusetts.
Who are Digital Navigators? Are you one?
Digital navigators are an emerging field of trusted community-based tech helpers who support community members in accessing telehealth, education, employment, benefits, housing and essential online services.
On Wednesday, May 13th, 2026, in Southbridge, MA the Alliance for Digital Equity and our partners across the state will convene 150 digital navigators working inside of healthcare systems, libraries, Councils on Aging, in businesses, at community-based organizations and municipalities to advance digital access and digital literacy across the Commonwealth. Co-designed by digital navigators working in the field, the program areas will focus on professional development and cross-pollination of strategies, networks and outcomes of this emerging field.
REGISTER HERE FOR THE CONFERENCE! Watch the video below for more information!
Join us at the First Ever Digital Navigators' conference!
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WHY ATTEND?
• Professional Advancement: Individual Career Upskilling
• Workforce Development: Industry Credentialing & Standards
• Resource Innovation: AI & Technical Training
• Cross-Sector Networking: Multi-Industry Peer Collaboration
• Workforce Resilience: Addressing Burnout & Sustainability - Join the Movement for a statewide Digital Navigator Credentialing Program that can benefit you, your workforce and strengthen digital access for all across MA.
How To Join the Movement for Digital Navigators in Massachusetts!
Email Kathy Bisbee for information about partnerships at kathy@alliancefordigitalequity.org.
